Frequently Asked Questions
Everything you need to know about your beauty journey with Adorn Cosmetics.
Are Adorn Cosmetics products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and vegan-friendly, meaning we never test on animals or use animal-derived ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened beauty products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it within 30 days of purchase for a full refund or store credit, even if it has been opened.
How can I track my shipment?
Once your order has been processed and shipped, you will receive a confirmation email containing a unique tracking number and a link to monitor your delivery status.
Do you offer samples before I commit to a full-size product?
We offer a 'Sample Program' where you can purchase mini-versions of our best-selling foundations and serums to ensure the perfect shade match and formula for your skin.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.